PRIVACY POLICY

Chat Seguro, a system developed by Dallo Sistemas LTDA, a private legal entity based in the city of Guarapuava, state of Paraná, Brazil, located at Rua Quintino Bocaiúva, No. 1971, Sala 104, registered under CNPJ No. 04.989.485/0001-49, is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to therein) establishes the basis on which all personal data we collect from you, or that you provide to us, will be processed by us. "Personal Data" means information relating to a person that can be identified from that information, and this includes your name, email address, or postal address. "Processing" includes when we receive data from you, store your data, transfer the data, or use your data so that you can use the system. Please read carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION THAT MAY BE COLLECTED FROM YOU

We may collect and process the following data about you: The information you provide by filling out forms on our website www.chatseguro.net or our Chat Seguro software. This includes information provided at the time of registration to use our website, information provided while using the website or software, signing up for our service, sending materials, or requesting other services. The messaging information exchanged through our Chat Seguro software will be stored for 3 years and will be available for access through the Administration Panel. If you contact us, we may keep a record of that correspondence. Details of transactions you carry out through our website and the fulfillment of all orders. Details of your visits to our website, including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is necessary for our own billing, security, or otherwise, and the resources that you access.

INFORMATION WE MAY COLLECT

We may collect information about your computer, including, when available, the IP address, operating system of your computer, for our administration and security assurance of the systems. These are statistical data about the actions of our browsing users (e.g., use of our website) and patterns, and do not identify any individual.

COOKIES

Our website uses "cookies" to distinguish you from other users of our site. Cookies may collect information about users of our site such as language preference and user preferences. While cookies and the information they obtain cannot identify a living individual on their own, the administration panel site uses session cookies for security and site navigation purposes. These cookies expire and are deleted at the end of a browsing session. We use Google Analytics for analysis and traffic control purposes.

WHERE WE STORE YOUR PERSONAL DATA

The data we collect from you will not be transferred or sold to other companies or individuals. It will only be processed by employees of Chat Seguro who work for us or for our suppliers. These individuals may be involved, among other things, in processing your subscription, processing payment data, and providing support services. By submitting your personal data, you agree to this transfer, storage, or processing. We will take all necessary measures to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. A server is a machine that, among other things, processes data or information. All communications will be encrypted. Where we have given you (or where you have chosen) a password that enables you to access the Administration Panel, you are responsible for keeping that password confidential. We ask that you do not share your password with anyone. Unfortunately, the transmission or sending of information by you over the Internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of your data transmitted or sent by you to our site; any transmission or sending by you is at your own risk. As soon as we receive your information, we will use strict procedures and security features to try to prevent unauthorized access, that is, access to your data by a person who should not have access.

USES OF INFORMATION

We use the information stored about you in the following ways: To fulfill our obligations or duties arising from any contracts or subscriptions entered into between us and you. For example, information about billing (invoice and payment slip). To notify you about changes to our services.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties: In the event of payment or subscription, in which case we may disclose your personal data to the payment gateway (Paypal, Pagseguro, or Sicredi). In the event of issuing an Electronic Service Invoice with the City Hall of Guarapuava/PR. For the preparation of our accounting statements with the Accounting Company. If Chat Seguro or substantially all of its assets are acquired by third parties, in which case the personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of Chat Seguro, our customers, or others. If requested for legal reasons.

ACCESS TO INFORMATION

The law gives you the right to access information held about you. Your right of access may be exercised in accordance with the law.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

CONTACT

Questions, comments, and requests regarding this privacy policy are welcome and should be sent to contato@chatseguro.net